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Q&A with a Project Lead: Alan

Our blog series, Q&A with a Tester, where industry experts share their love for quality. First up to answer our quick fire questions is Alan, a project lead from Zoonou.

Alan a Project Lead at Zoonou standing in front of a wall

How did you get involved in testing?

After working in the railway industry for 16 years I was ready to take a leap and change direction in my career. I have always had a passion for computing but felt held back as I had no formal IT qualifications but I took the plunge and applied for an entry level role at Zoonou! Whilst at Zoonou I have developed and gained new skills through training and coaching which was vital in helping me to pass my ISTQB exam. Since passing my ISTQB exam, I have continued to build upon my testing experience and have progressed into a management role.

What do you like about testing?

I like the variety in testing. Every day can bring a different project to test, and you learn to adapt quickly to how it operates and what is required. However, if I had to choose one thing I enjoy testing the most, it would be desktop websites.

What does a typical day involve?

My typical day starts with checking emails and comms to see if clients have provided any updates or information related to the projects that I'm managing. After doing this I have a stand-up with the testers on each of my scheduled projects; to give them an overview of their tasks for the day, highlight any key points communicated by our client and answer any of their questions.

During the day I will communicate with clients to schedule future projects and discuss how testing is progressing. I am also always on hand to help out the testers on my projects and answer any queries that they might have.

At the end of the day I have daily reports, written by the testers for each project, to proof read and then send onto our clients, this gives the client an overview of what testing activities have been conducted and how they've gone.

What are the best bug you have found?

The ones that developers don't expect!

What are you currently learning?

I'm studying for a Certificate in Higher Education in Computing and IT with the Open University, alongside learning the Ruby programming language and increasing my accessibility testing skills.

What areas of QA are most important to you?

Accessibility-related quality assurance is important, as it helps ensure that everybody, regardless of ability, can view, use and enjoy websites and apps.